Field notes

Clear thinking for product teams in the data.

Short, practical notes from our work with events, funnels, cohorts, and the humans who use them.

Charts and reports on a laptop screen

Retention · 7 minute read

Reading retention without the noise

A useful retention view starts with the behaviour that proves value—not a default day count. Here is how to choose the right return action, window, and cohort.

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Instrumentation

When an event name is doing too much

A naming test that catches brittle tracking plans before implementation.

Funnels

Drop-off is a clue, not a diagnosis

What to inspect before turning a funnel step into a roadmap item.